3.6.1.3 Highlight Exceptions

Reference: Manage Field Activities and Field Orders Process Model - Page 2 for the associated business process diagram.

Groups:

•	Field Order Dispatch Process

•	Field Order Download Staging Process

•	FA Remark Activation Process

•	Complete FA with Recent Read Process

Actor/Role: CC&B

Description: Exceptions, anomalies or errors are detected and are made available for review. Dependent on the specific process, these exceptions can be reviewed as output from the Batch process, through staging tables, or through To Do Entries.

Process

TD-FACT - This background process creates a To Do entry for every field activity remark record that's in error.

FDS – Field Order Download Staging - The create field order download staging process creates a download staging record for every field order that is ready for download.

FOD - Field Order Dispatch – This batch process automatically dispatches eligible field activities a given number of days in advance of the scheduled date.

FANRMRCO - The complete field activity using a recent read process looks for pending start / stop field activities

Entities to Configure

•	To Do Role

•	To Do Type